Refund & Return Policy
Refund & Return Policy
At RAJPUTANA, we carefully check every product before dispatch to ensure you receive it in the best possible condition.
NO QUESTIONS ASKED EASY RETURNS/ INSTANT REFUND
Returns
Eligible products may be returned within 2 days of delivery, subject to the conditions mentioned below. The product must be unused, unworn, unwashed and in its original condition with all tags and packaging intact.
Non-Returnable Items
The following items are not eligible for return:
• Stitched Rajputi Poshak
• Customised or personalised Poshak
• Products altered or stitched as per customer measurements or requirements
• Used, worn, washed or damaged products
• Products without original tags or packaging
• Any item specifically marked as non-returnable on the product page
Return Eligibility
For eligible products, return requests must be raised within 2 days of delivery. Products must be returned in unused and resalable condition.
To Initiate a Return
Contact us at +91 92511 99252 or rajputanaretail@gmail.com with your order number. Our team will review your request and provide further instructions.
Damaged or Defective Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery. We may request photos or videos of the product and packaging to verify the issue.
Exchange
Exchange may be available for eligible products in case of a manufacturing defect, damage during delivery or an incorrect product received. Exchange requests are subject to verification and product availability.
Refunds
Once an approved return is received and inspected, the refund will be processed within 1 business days . The refund will be issued to the original payment method, subject to applicable payment and banking processing times.
For any questions regarding returns, exchanges or refunds, contact RAJPUTANA at +91 92511 99252 or rajputanaretail@gmail.com.